Our satisfied customers
Our Satisfied Customers
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After a thorough review of my 2018 BMW, the team at Bostom Motor Works identified and repaired a long list of things in just 2 days. Car drives like new now.
Thank you, Carl, for the excellent review! We're thrilled to hear that you're satisfied with the service and your BMW is back to its optimal condition. It's our goal to provide top-notch car repairs efficiently, ensuring your complete satisfaction. Should you need any further assistance, feel free to reach out.
If I could give Rob and his team 10/10 stars, I would. Any time I have needed to bring my BMW in for work, whether it is regular maintenance or a more involved repair job, Rob and his guys have done impeccable work. They are timely and efficient without being rushed, they ensure you know what's happening every step of the way, and always make sure you know what happened to cause the issue, how it was repaired, and what you can do to make sure it doesn't happen again. I can highly recommend this place!
Thank you, Frankie, for the amazing review! We are thrilled to hear that you have had consistently excellent experiences with our team. Providing thorough and transparent service is of the utmost importance to us, and it is rewarding to know that our efforts have met your expectations. We appreciate your kind recommendation and look forward to serving you in the future!
Seta, thank you for taking the time to leave us a 5-star rating! We're delighted to hear that you had a positive experience with us. If there's anything else we can do to make your experience even better, please let us know. We appreciate your support and hope to serve you again soon!
Boston Motor Werks is a great option for maintaining/repairing your BMW. Rob cares about his customers and their cars, is very honest and knowledgeable, and delivers great value. I trust him implicitly with my X3 and plan to drive it for many more miles with his help. Highly recommend.
Thank you, Catherine, for recommending Boston Motor Werks! It's wonderful to hear that you appreciate our dedication to customer satisfaction and expertise in BMW maintenance. We're thrilled to be your trusted partner and look forward to helping you enjoy many more miles of driving pleasure in your X3!
Rob and his team are fantastic. They are very honest, communicative and knowledgeable. I appreciate that they take the time to explain things and make sure their customers feel confident in the value and expertise they provide. Highly recommend!
Thank you for your incredible review, Madison! The whole team is overjoyed to hear about your fantastic experience. We strive to provide exceptional service and make sure our customers feel valued and confident. If you ever need assistance again, just reach out!
Thank you for your 5-star rating, Yilin! We're thrilled to hear you had a great experience with us. If there's anything else we can do to make your next visit even better, please let us know!
Thank you, Jenya, for taking the time to leave us a 5-star rating! We are thrilled to hear that you had a positive experience with us. If there is anything else we can do to make your experience even better, please let us know.
Thank you, David, for leaving us a 5-star rating! We're thrilled to know that you had a great experience with us. If there's anything you need in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Top notch service and expertise. Never had a better experience having a vehicle serviced. My go to - Rob and team will not disappoint!
Thank you, Adam! We're thrilled to hear that you had such an amazing experience with us. It's great to know that our team provided you with top-notch service and expertise. We appreciate your kind words and look forward to serving you again!
Very knowledgeable staff. Great service and explanation of what to look for when dealing with your vehicle
Thank you for the positive review, Eric! We're thrilled to hear that you had a great experience with our knowledgeable staff. It's our priority to ensure you understand what to look for when caring for your vehicle. We appreciate your feedback and look forward to serving you again in the future!
Super helpful !! The car service was done very quickly and right on time. The staff is super nice and very professional. They also checked other things on my car and updated me if anything needed attention. I really appreciate their great service and communication. Highly recommend, especially Rob was fantastic!!
Thank you for taking the time to leave us a fantastic review, Valon! We are delighted to hear that you had such a positive experience with our car service. It's great to know that you were impressed with our friendly and professional staff, as well as our thorough communication throughout the process. We will make sure to pass along your kind words to Rob. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Great experience with Boston Motor Werks!! Professional, responsive, and thorough. They communicate clearly, stand behind their work, and the level of care and attention they showed my car really stood out. As someone who trusts Dunkin's to get the morning started right, I value consistency and reliability & that's what I exactly found in Belmont. I'll definitely be coming back and would highly recommend them to anyone with a German car.
Thank you for taking the time to share your experience with us, Kayvon! We are thrilled to hear that you had a great experience with our team and that you appreciated our dedication to providing top-notch service. We look forward to serving you again in the future and thank you for recommending us!
These guys are fair-priced, friendly, communicative, and timely. My F15 X5 came in for routine maintenance, and will be back soon! Rob gave a thorough diagnosis and didn’t pressure me to purchase unnecessary services. Highly recommended!
Thank you so much for this incredible review Clifford! We are very proud of our team and the service we provide. It's always great to hear that our customers feel valued and have a positive experience with us. We can't wait to welcome you back!
Extremely professional, with advanced expertise in German Cars!!
Thank you for your high rating, Matheus! We are glad to know that you found our service extremely professional. We take pride in our advanced expertise in German Cars. If you have any further questions or need assistance, feel free to reach out.
We are very satisfied with BM Werks. They are accommodating and responds to requests promptly. They send you pics of the things that need to be fixed. Prices each item and gives you recommendations of what should be done immediately verses fixes that can wait. Rob and his team are very good mechanics. My car comes back running much better each visit.
Thank you for trusting your car with us, Noriko! We are delighted to hear that you appreciate our attention to detail and transparent communication. Our team takes pride in providing top-notch service to ensure your vehicle's optimal performance. We look forward to continuing to deliver exceptional experiences for you at BM Werks!
Called several times, nobody answered. Online appointment also doesn’t work.
Excellent service, highly recommend!
Thank you for recommending us, Michael! It's fantastic to hear that you had an excellent experience with our service. We love nothing more than exceeding our customers' expectations. Let us know if there's anything else we can do for you!
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Thank you for the perfect rating, Jennifer! We're thrilled to hear that you had a great experience with us. If there's anything else we can do to serve you better, please let us know!
Thank you for rating us 5 stars, Michael! We're thrilled to hear that you had a positive experience with us.
I learned of Rob from a couple colleagues and I wasn't steered wrong. Honest, reliable, knowledgeable, and detail-oriented. It's great to know I have a "local guy" who can service my cars for years to come.
Thank you for trusting us with your vehicle, Geno! We're thrilled to hear about your positive experience with Rob. Our team takes pride in providing honest and reliable service, and we're grateful to have you as a valued customer. Don't hesitate to reach out if you need anything in the future!
Rob did a great job as always. Very accommodating and explains mechanical issues well and helped me set up a phased process to get my car in shape as a low mileage driver.
We're glad to hear that Rob continues to provide excellent service. It's great knowing that he was accommodating and thorough in explaining the necessary repairs. We appreciate your feedback and look forward to serving you again in the future!
Great place to take care of your BMW. Responsive, transparent. Good people.
Thank you Carlos for the wonderful feedback! We love taking care of BMWs here! We're glad you found our service to be responsive and transparent. Please let us know if there's anything else we can do for you!
Rob has always done a fantastic job. He takes his time to explain exactly what he did to troubleshoot and repair my car.
Thank you, William, for your five-star review! Rob is a true professional, and I'm glad he provided an exceptional experience. We take pride in our clear communication and thorough repairs. Please don't hesitate to reach out if you need any further assistance.
Simply The Best! Better Than All The Rest!
Thank you, Jeff! We're thrilled to be considered the best in your eyes. Our aim is always to exceed your expectations, and we're glad to have done so. If you have any suggestions on how we can continue to impress you, please let us know!
Got my transmission serviced on my 2018 BMW x3 M4.0i by Boston Motor Werks. Very happy with the job. They absolutely can service your ZF transmission with absolute perfection. I am very precise when it comes to techs working on my cars. I actually went under the car just for peace of mind to check the torque on my tranny pan bolts. They were perfect. I also checked to make certain the underside shielding was on correctly and it was. This was not that I did not think they would do the job correctly but I wanted peace of mind. It is also important to note that the tech showed me my old tranny pan cause he knew I was a car geek and wanted to show me where my transmission filter was located in the tranny pan. That makes me very happy as a paying customer. A+ to Boston Motor Werks.
Thank you for the detailed review of your experience, N C! We're thrilled to learn that our team provided top-notch service for your BMW x3 M4.0i transmission. At Boston Motor Werks, we believe in going above and beyond to ensure customer satisfaction. It's wonderful to hear that our technician took the time to show you the old transmission pan and explain its components, showcasing our commitment to transparency and passion for what we do. We appreciate your kind words and look forward to serving you again!
Boston Motor Werks is great, reasonably priced (way cheaper than the dealership) and always on point with my service appointments. They always get me in and out in the time frame they say they will.
Thank you for the kind words, Pete! We're thrilled to hear that you always have a great experience with us at Boston Motor Werks. Providing top-notch service and ensuring a smooth and efficient appointment process is our priority. We appreciate your continued support, and we look forward to serving you in the future!
Rob and his team have always been amazing to work with. This is the second car I have brought here over the last 15 years. They are honest and transparent about what needs to be done and will explain it to you.
Thank you for choosing us again, Rohit! We appreciate your loyalty! It's great to know you had another positive experience with us. We always strive to provide honest and transparent service to our customers. We look forward to helping you with any future car needs you may have!
Excellent attention to detail. Reviewed all mechanical components. Recommended repairs and completed repairs in a timely manner
Thank you for taking the time to write such a wonderful review, Steve! We couldn't be happier that you were pleased with our attention to detail and repairs. Your satisfaction means the world to us. We look forward to serving you again soon!
Thank you for the 5-star rating, Emanuele! It's great to hear that you had a positive experience with us. If there is anything else we can do for you, please don't hesitate to reach out.
Thank you for taking the time to leave us a 5-star review, Will! We strive to provide excellent customer service and are thrilled that we achieved that goal with you. Feel free to reach out if you have any questions or if there's anything else we can assist you with.
I recently brought in my 2015 328xi. She’s old and was parked for 4+ months this year due to an ankle injury that left me unable to drive. Well, vermin got to my wiring harness, e-brake cable, just overall mayhem. It was a prohibitively expensive set of repairs, but definitely reasonable considering the scope. As much as I hate spending tons of money on an 11 yo car, Rob made the experience less painful 😉. When I arrived to pick her up, he took me into the garage and showed me all the work. Never once talked down to me and answered all the questions I had about the car’s condition and future maintenance. We discussed my expectations/how long I want to keep the car and how to get there. I cannot recommend these guys enough.
Thank you for taking the time to share your experience, Hayes Blythe Morrison! We understand that unexpected repairs can be daunting, especially on an older vehicle. We're delighted to hear that Rob provided exceptional service, taking the time to explain the repairs and discuss your car's future needs. We aim to make the process as transparent and comfortable as possible, ensuring your satisfaction. Thank you for your recommendation, and we look forward to assisting you with any future maintenance needs!
Thank you, Sean, for the 5-star rating! We are thrilled to hear that you had a great experience with us. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again!
Thank you so much for the 5-star rating, Kevin! We really appreciate your feedback! If you have any questions or need further assistance, please don't hesitate to reach out.
Does not return phone calls whatsoever.
Rob and his team are excellent. They have kept my A8 in great shape with honest, expert service. On my last visit, Rob even sent photos of the issues along with his diagnosis and estimate, which gave me complete confidence in the work being done. Highly recommend.
Thank you, Mark, for recommending us and for the 5-star review! It's great to know that our honest and expert service has left you feeling confident in the care of your A8. We appreciate your continued trust and look forward to serving you again in the future.
Dear Matvei, thank you for the five-star rating! We are thrilled to know that you had a great experience with us. Your satisfaction is our top priority, and we aim to provide excellent service to all our customers. If you have any further feedback or need assistance, please don't hesitate to reach out. We look forward to serving you again soon!
Dear Robert, thank you for the five-star rating! We are glad that you had a positive experience with us. If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again soon!
I had an excellent experience with Boston Motor Werks. They were knowledgeable and very helpful! I highly recommend them!
Thank you for the fantastic review, Reina! We are thrilled to hear that you had an excellent experience with us. We pride ourselves on providing knowledgeable and helpful service to all our customers. Your recommendation means the world to us. We look forward to serving you again in the future!
Thank you for taking the time to share your experience, Teo! We're thrilled to hear that you had a 5-star stay with us. We hope to welcome you back again soon for another fantastic visit!
Honest and fast. Did great work on my BMW i3. Nice to be able to trust the person you are working with to give honest advice.
Thank you Tim for the 5-star review! We're glad you had a great experience with us. Trust is important to us too, and we're always here to provide honest and quality service for your BMW i3. See you next time!
I highly recommend Boston Motor Werks. Rob is exceptionally knowledgeable and provided an honest opinion for needed work. The routine inspection and oil change was performed in a timely fashion. I will definitely be returning again.
Thank you for the five-star review, Rich! We're glad to hear that you had a great experience at Boston Motor Werks. Our team takes pride in providing exceptional service and honest recommendations. We appreciate your recommendation and look forward to serving you again in the future!
This was my first time here. I came in for an oil change on my Porsche Macan. The team was polite and professional and everything was done promptly, with all OEM parts and at a very reasonable price. At the end, Rob provided a detailed breakdown of upcoming maintenance needs, which was informative and helpful, not at all pushy. I appreciate the honest, no nonesense approach and will definitely be coming back.
Heather, it's great to hear about your positive experience at our shop! We're thrilled to have exceeded your expectations and provided top-notch service for your Porsche Macan. Your kind words about our team, pricing, and transparent approach mean the world to us. Thank you for choosing us, and we can't wait to welcome you back for any future maintenance needs!
Thank you for your 5-star rating, Doris! We're thrilled to hear that you had a great experience with us. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to serving you again soon!
Just recently switch to Boston Motor Works from another specialized BMW mechanic; hands down I would recommend Rob and Boston Motor Works to any and all BMW owners. Rob is wonderful to work with, fair and honest, clean and reliable. Rob will not rest until the job is correctly completed! FIVE STARS ⭐️ ⭐️⭐️⭐️⭐️
Thank you, Julie! We're thrilled to have you as part of the Boston Motor Works family and we appreciate the kind words. We'll always go the extra mile to make sure our customers are satisfied.
I’d highly recommend Boston Motor Werks for your next Porsche or BMW service. Rob provided a very detailed pre- service quote with photos and explanations of the work recommended, and completed the work when promised at a very reasonable price.
This company treated me very professionally and did a great job. Their complete brake job on my Porsche saved me much money compared to the dealer price and I am very satisfied with their service. I highly recommend them.
Very helpful
I highly recommend Boston Motor Werks. I’ve been a client for 5-6 years and find the service impeccable. Rob is always available to answer questions and concerns. I have a 10 year old BMW x3 still going strong.
Nothing but class, quality, and professionalism from the Boston Motor Werks team. Unmatched thoroughness, knowledge, and value.
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